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Privacy policy

The controller of your personal data is FLOW DENTAL STUDIO sp. z o.o. (a limited liability company) with its registered office in Gdynia, 81-603 Gdynia, ul. Niemena 5B/14, KRS 0001069737, NIP (tax ID) 9581739035, REGON 526970205 (the “Controller”);

You can contact the Controller:

PERSONAL DATA

Personal data means any information relating to an identified or identifiable natural person, including in particular their first name, surname, home address or other place of residence, PESEL number (Polish national identification number), e-mail address, health data and other data relating to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

Your personal data will be processed:

  • for health purposes connected with providing you with healthcare services – including keeping and sharing medical records – on the basis of Article 9(2)(h) GDPR and Article 6(1)(c) GDPR;
  • for the performance of a service contract concluded with the Controller – on the basis of Article 6(1)(b) GDPR and Article 9(2)(h) GDPR;
  • to protect against claims and to pursue claims, and to ensure the safety of people and property – on the basis of the Controller's legitimate interest, in accordance with Article 6(1)(f) and Article 9(2)(f) GDPR;
  • to fulfil the legal obligations to which the Controller is subject – on the basis of Article 6(1)(c) GDPR;
  • for marketing purposes and other purposes not listed in points a and b – on the basis of your consent, in accordance with Article 6(1)(a) GDPR;

Providing your personal data is voluntary, but it is necessary in order to use the services provided by the Controller or to communicate with the Controller, including to perform a service or reply to your messages.

Your personal data may be disclosed to other parties only in justified cases and with due respect for the confidentiality of that data. Your data may be disclosed to:

  • persons and entities providing healthcare services on behalf of the Controller (e.g. other healthcare providers, laboratories, etc., in order to continue treatment, carry out requested tests or provide other healthcare services);
  • the Minister of Health as the controller of personal data processed in the Medical Information System within the Electronic Platform for the Collection, Analysis and Sharing of Digital Resources on Medical Events;
  • entities providing hosting and IT and telecommunications services to the Controller (e.g. the provider of the software used to keep medical records and the provider of the server on which personal data is stored);
  • entities working with the Controller to run and operate the appointment booking system, and to handle payments;
  • persons you have authorised to obtain information about your state of health or to access your medical records;
  • insurers, if claims are brought against the Controller;
  • entities providing legal, accounting and archiving services to the Controller;
  • public authorities and other bodies within the scope of their statutory powers.

Your personal data will not be transferred to third countries or to an international organisation. The Controller will not use automated decision-making in relation to personal data.

Your personal data will be stored until claims relating to the healthcare services provided to you become time-barred.

For as long as your data is being processed, you have the right:

  • to access your personal data and to have it rectified,
  • to restrict processing or to have your data erased,
  • to have your data transferred to another controller,
  • the right to object to the processing of your data,
  • the right to lodge a complaint with the supervisory authority, the President of the Personal Data Protection Office (UODO), ul. Stawki 2, 00-193 Warszawa.

The right to data portability and the right to object to the processing of personal data do not apply to data processed on the basis of Article 9(2)(h) GDPR, i.e. data processed for health purposes connected with providing you with healthcare services, including data contained in medical records.

With regard to healthcare services provided through the www.flowdentalstudio.pl website, we will store the data contained in medical records for the necessary retention period laid down in generally applicable law.

Where data is processed on the basis of your consent, we will process it until you object to the processing, withdraw your consent to its processing, or until processing becomes unnecessary for other reasons. Withdrawing consent does not affect the lawfulness of processing carried out before it was withdrawn.

A statement withdrawing consent to the processing of personal data must be submitted in writing or electronically to the e-mail address: info@flowdentalstudio.pl

COOKIES

Cookies are pieces of computer data stored on the user's end device (e.g. a computer, tablet or smartphone).

Our website uses two main types of cookies: session cookies and persistent cookies. Session cookies are temporary files stored on the user's end device until they log out, leave the website or close the software (web browser). Persistent cookies are stored on your end device for the period specified in the cookie parameters or until they are deleted.

This Website uses cookies solely for the purpose of:

  • ensuring that the Website works properly and displays correctly on the User's device;
  • analysis and research, in particular to create anonymous statistics that help us understand how Users use the Website, which allows us to adapt the Website to its Users' preferences;
  • marketing, including, among other things, identifying the User's individual preferences based on their activity on the Website, personalising content and advertisements, and offering social media features.

We also use third-party cookies: Google Analytics (for statistical purposes and to optimise the website), Google Adwords (for promotional and advertising purposes); social media sites: Facebook, Instagram – for promotion and communication via those social media sites).

We use cookies with your consent, which you can give by accepting the cookie notice displayed during your first visit to the website. You can change your cookie settings at any time. Detailed information on the options and methods for managing cookies is available in your web browser settings. Please remember that disabling or restricting cookies may make it difficult to use the website.

Cookies do not contain data that could be used to identify anyone. These files are in no way harmful to your device and do not change its settings or the settings of the software installed on it. They can only be sent by the browser to the server that created them.

SOCIAL MEDIA PLUG-INS

Our website uses plug-ins from the following social media sites: Instagram, Facebook.

When you view the page, your browser connects to the servers of the operators of these social media sites, so that they receive information that you have viewed the page, together with your IP address. Detailed information on the purpose, scope and rules of data processing by these sites can be found in their operators' privacy policies.

LINKS TO OTHER WEBSITES

When using the Website and selecting particular tabs or options, the User may be redirected to the websites of third parties. Once on those websites, Users' personal data is processed in accordance with the privacy and cookie policies of those websites.

SERVER LOGS

When you use our website, your device sends requests to the server on which our website is stored. The logs include, among other things, your IP address, the server date and time, and information about the web browser and operating system you use. The logs are recorded and stored on the server. Server logs are used solely as supporting material for administering the website. Their content is not disclosed to anyone.

Data recorded in server logs is not linked to specific people using the website and is not used to identify specific individuals.

FINAL PROVISIONS

In matters not covered by this Privacy Policy, the applicable laws apply, in particular data protection legislation.

You will be notified of any changes to this Privacy Policy by the publication of the new text of the Privacy Policy on our website.

Changes to the Privacy Policy take effect on the date the new text of the Privacy Policy is published.

The Controller regularly reviews and, where necessary, updates this Privacy Policy. The current version of the Privacy Policy has been in force since 08.07.2024.